Privacy Policy

This policy explains how Page Lab Limited ("Page Lab" or "we"), a company based in Hong Kong, collects and processes your personal data. By using our website hellopagelab.com, and services you agree to the practices outlined below.

A. COLLECTION OF INFORMATION

We collect and process the following information about you:

1. Information you provide: This includes your name, address, email address, telephone number, credit card information, and other personal details you provide through forms on our website or when contacting us.
2. Information we collect automatically: When you visit our website, we automatically collect technical information such as your IP address, browser type, operating system, and browsing behaviour on our site.
3. Information we receive from third parties: We may receive information about you from our business partners, service providers, or other sources, which we will use in accordance with this policy.

We only retain your personal data for as long as necessary.

B. USES OF YOUR INFORMATION

We use your information for the following purposes:

1. Providing, improving, and developing our services.
2. Researching, designing, and launching new features or products.
3. Personalising content and presenting it effectively on our website.
4. Sending you alerts, updates, materials, or information about our services.
5. Collecting overdue payments.
6. Complying with applicable laws and regulations.
7. Responding to legal proceedings or seeking professional advice.
8. Conducting direct marketing with your consent.
9. Communicating with you and addressing your inquiries.

C. DISCLOSURE OF YOUR INFORMATION

We keep your personal data confidential but may disclose it to the following parties:

1. Members of our corporate group, including subsidiaries and affiliated companies.
2. Personnel, advisers, contractors, and service providers involved in our operations.
3. Our overseas offices, business partners, and counterparts on a need-to-know basis.
4. Persons under a duty of confidentiality to us.
5. Parties to whom we are required to make disclosures under applicable laws and regulations.
6. Actual or proposed transferees of our operations.

D. COOKIES

Our website uses cookies to enhance your browsing experience and improve our site. Cookies are small files stored on your browser or computer's hard drive. We use different types of cookies:

• Strictly necessary cookies: Essential for the website's operation, enabling features like secure login or e-billing services.
• Analytical/performance cookies: Help us understand and improve how visitors use our site.
• Functionality cookies: Recognise you when you return to our site, personalising your experience.
• Targeting cookies: Record your visits and activities to make our site more relevant to your interests.

You can block cookies through your browser settings, but this may limit your access to certain parts of our site. We may also use third-party web services that employ cookies, web server logs, and web beacons for analytics and personalisation.

E. THIRD-PARTY SITES

Our site may contain links to third-party websites. We have no control over their practices and policies. We encourage you to read their privacy policies before providing any information. We are not responsible for the actions of third-party sites.

F. SECURITY

We store the information you provide on our secure servers and encrypt payment transactions. We limit access to personal information to authorised individuals who are bound by confidentiality obligations. However, please note that transmitting data over the Internet carries some security risks, and we cannot guarantee its complete security.

G. DATA TRANSFER

Your data may be transferred to and stored outside of Hong Kong, and it may be processed by individuals outside of Hong Kong. By submitting your personal data, you consent to this transfer and processing. We take appropriate measures to ensure the security of your data in accordance with this policy.

H. YOUR RIGHTS

You have the right to:

1. Verify if we hold personal data about you.
2. Access any personal data we hold about you.
3. Request corrections to any inaccuracies or errors in your personal data.

Requests under these rights may be subject to a small administrative fee.

I. CHANGES TO OUR PRIVACY POLICY

We may update this policy by posting the revised version on our website. Your continued use of our site after the changes will signify your acceptance of the updated policy.

CONTACT US

If you have any questions, comments, or requests regarding your personal data, please contact our Page Lab Team at mike@hellopagelab.com.

Last updated: 29th May 2023

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